Telstra mobile reseller ISPOne is embroiled in another legal dispute, this
time with Telstra itself, over claims that the company has not paid its bills.
Telstra is threatening to disconnect prepaid mobile services.
ISPOne, which acts as a wholesale intermediary between Telstra and other
resellers such as Kogan Mobile and Aldi Mobile, has filed an urgent application
in the Federal Court to seek to stop Telstra from terminating the supply of
prepaid mobile services to the 280,000 customers that have active services
through one of ISPOne's customers.
ISPOne has claimed that Telstra has sought to terminate the services due to
a failure to pay invoices, but ISPOne has said that no money is due, because
Telstra is calculating the amount owed based on incorrect pricing of data for
prepaid mobile services.
ISPOne is claiming that Telstra is now in breach of its agreement with
ISPOne, and that it is entitled to damages because of problems with the
wholesale service that Telstra offered, over which ISPOne said it saw a delay in
mobile numbers porting to Telstra.
Telstra said it has yet to change its arrangements with ISPOne.
"ISPOne is a customer of Telstra Wholesale. We have met all our contractual
obligations to them. We can't comment on matters before the court, other than to
say we will exercise all our legal rights in this case. We have not made any
changes to the arrangements with ISPOne at this time," a Telstra spokesperson
said.
Following a hearing in the Federal Court in Victoria this afternoon, the
Telstra spokesperson said that the matter would be decided in the next 24 hours,
with ISPOne to pay into court AU$300,000.
"As the court has heard we are a creditor of ISPOne. Over a period of
several months we have given them every opportunity to develop a repayment plan
for their debt but to date we have been unable to reach a satisfactory
agreement," the spokesperson said.
"We will continue to defend the claims raised by ISPOne at tomorrow's
hearing."
Telstra said it had a contingency plan in place to limit the impact on the
customers using services through one of ISPOne's customers.
The court case against Telstra is the latest in the ongoing problems for
ISPOne in providing Telstra 3G wholesale services. In May, ISPOne was ordered to
pay Kogan Mobile damages for suspending over 700 Kogan Mobile customers who were
flagged by the company to be using too much data.
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